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Concierge

The back office you keep meaning to hire.

Inbox, calendar, CRM and follow-up, handled by someone who knows your business. For agents and teams, and for the owners of spas, salons and venues who would rather be with clients.

See the plansAsk a question
10 to 80 hours a month3 months, then monthlyQuarterly saves 10%

How it works

Send it. We handle it.

One text is enough. No forms, no logins.

  1. Send itText, email or forward the thread.
  2. We handle itDocs, calendar, vendors and follow-up.
  3. You’re doneA short note when it’s finished.
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Your concierge

Text message
Can you send the Smith closing docs to the lender and book the photographer for Thursday?
On it. I’ll confirm both by noon.
Closing docs sent to Jamie at Harbor LendingPhotographer booked Thu 10 AM, invite on your calendarUpdate sent to the Smiths
All done. Anything else?

Plans

Choose how much help you need.

Start small. Move up when the work does. Hours reset each month.

The Assist

$650/mo

Up to 10 hours a month

A few extra hands each month.

  • CRM management
  • Database cleanup
  • Inbox management
  • Appointment scheduling
  • Client follow-up
  • Listing or booking coordination
  • Marketing admin
  • Light research
  • Document organization
Start monthlyPay quarterly, save 10%

3-month minimum, then month to month. Cancel with 30 days’ written notice.

By purchasing you agree to our Terms of Service, including the 30-day cancellation policy.

Your info is safe with us. We never sell your data. Privacy Policy

Most chosen

The Desk

$2,400/mo

Up to 10 hours a week, about 40 a month

A dedicated assistant for steady weekly support.

  • Everything in The Assist
  • Daily inbox management
  • Calendar management
  • Client communications
  • Transaction or event coordination
  • Marketing coordination
  • Vendor communication
  • Lead follow-up
  • CRM updates
  • Weekly report
  • Project management
Start monthlyPay quarterly, save 10%

3-month minimum, then month to month. Cancel with 30 days’ written notice.

By purchasing you agree to our Terms of Service, including the 30-day cancellation policy.

Your info is safe with us. We never sell your data. Privacy Policy

The Office

$4,400/mo

Up to 20 hours a week, about 80 a month

An operations partner for top producers, teams and multi-location owners.

  • Everything in The Desk
  • Priority support
  • Team coordination
  • Recruiting and admin support
  • Launch management (listings, openings, events)
  • File management
  • Vendor and contractor coordination
  • Event coordination
  • Marketing implementation
  • Business operations help
  • Custom admin projects
Start monthlyPay quarterly, save 10%

3-month minimum, then month to month. Cancel with 30 days’ written notice.

By purchasing you agree to our Terms of Service, including the 30-day cancellation policy.

Your info is safe with us. We never sell your data. Privacy Policy

Billing options

Monthly

Three months to start, then month to month.

Quarterly

Prepay every 3 months and save 10%.

Brand by Ran VIP

Marketing and concierge under one roof.

The Full Edit plus The Assist, up to 10 hours of concierge a month. Priority turnaround, monthly strategy notes and quarterly planning. One partner for your content and your back office.

Start VIPSee The Full Edit

VIP

From $2,500

Per month · 3-month minimum

  • The Full Edit
  • The Assist, up to 10 hours a month
  • Priority turnaround
  • Monthly strategy notes
  • Quarterly business planning
  • Launch or listing coordination

What gets handled

A short list of things off your plate.

Clients

Follow-up, scheduling, CRM clean-up, onboarding.

Operations

Inbox, calendar, documents, vendors, reports.

Launches

Listings, openings, events and the marketing around them.

FAQ

Questions, answered.

Is Concierge the same as social media?

No. Concierge is admin and operations. The Feed and The Full Edit cover content and posting. Many clients pair them, and VIP bundles both.

Is there a contract?

Three months to start, so the work has time to settle in. After that it is month to month. Quarterly plans are prepaid and save 10%.

How do cancellations work?

Recurring services require at least 30 days’ written notice to cancel or downgrade. Email hello@brandbyran.com from the email address on your account, and we confirm every cancellation in writing within 2 business days. Plans with a 3-month minimum can’t end before the minimum term is complete. Read the cancellation policy.

What if I need more than my hours?

Say so. We will suggest the next plan or quote a one-time project.

How fast do we start?

We reach out soon after you sign up, and we’re here 24/7 from day one.

Can I move up later?

Yes. Upgrade any time.

Hand off the busywork.

Tell us what is piling up. We will tell you the right level.

Email Randi