Privacy Policy

Depending on how you interact with Brand by Ran, we may collect information such as:

• Name
• Email address
• Phone number
• Business or company information
• Billing address
• Information submitted through contact or inquiry forms
• Newsletter subscription information
• Information necessary to provide purchased services
• Communications and correspondence with Brand by Ran
• Transaction and purchase information
• Website usage and technical information

When you purchase services, payment information is processed by our third-party payment processor. Brand by Ran does not need to directly store complete payment card information when payments are processed through services such as Stripe.

We may collect information when you submit a website inquiry or contact form, subscribe to our newsletter, purchase a service or product, enroll in recurring services, communicate with us, participate in onboarding, provide information necessary for us to perform services, or visit and interact with our website.

Certain information may also be collected automatically through cookies, analytics tools and similar technologies used by our website or service providers.

We may use personal information to:

• Respond to inquiries and provide and manage services
• Process transactions and administer recurring subscriptions
• Communicate about accounts, projects, payments and renewals
• Send newsletters and marketing communications
• Provide customer support and improve our website and services
• Maintain business records and protect against fraud or security threats
• Comply with legal obligations and enforce our agreements

Brand by Ran uses third-party payment processing services, including Stripe, for certain transactions and recurring billing. When you submit payment information, that information may be collected and processed directly by Stripe according to Stripe's own privacy practices and terms.

Brand by Ran may receive transaction-related information such as your name, contact information, payment status, subscription status, billing dates and limited payment-method details necessary to manage your account.

If you subscribe to Brand by Ran's newsletter or otherwise consent to receive marketing communications, we may use your email address to send business updates, marketing information, service announcements, promotions and other content.

You may unsubscribe from marketing emails using the unsubscribe mechanism included in applicable communications. Unsubscribing from marketing communications does not prevent Brand by Ran from sending transactional or service-related communications reasonably necessary to administer an existing client relationship, purchase or subscription.

Our website and service providers may use cookies and similar technologies to operate the website, understand website traffic, improve user experience, measure marketing effectiveness and maintain website functionality.

Browser settings may allow users to limit or disable certain cookies, although doing so may affect website functionality.

Brand by Ran does not sell personal information for money.

We may share information with service providers and contractors when reasonably necessary to operate our business or provide requested services. These may include:

• Payment processors
• Website providers
• Email and marketing platforms
• CRM systems and cloud and technology providers
• Contractors or team members assisting with client services
• Professional advisers where appropriate

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, prevent fraud or enforce our agreements.

Certain Brand by Ran services — particularly Agent Concierge, email marketing, CRM support and marketing management — may require clients to provide access to information relating to their own customers, contacts, prospects or business relationships.

Brand by Ran uses such information only as reasonably necessary to provide requested services, follow client instructions, maintain security and satisfy applicable legal obligations. Clients are responsible for ensuring they have the necessary rights and authority to provide Brand by Ran with access to information submitted for processing on their behalf.

We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations and support legitimate business purposes.

Brand by Ran uses reasonable administrative and technical measures intended to protect personal information. However, no website, online transmission, storage system or third-party platform can be guaranteed to be completely secure.

Depending on where you live and applicable law, you may have rights regarding your personal information. You may contact Brand by Ran to request information about personal information we maintain about you, or to request correction or deletion where applicable.

Certain information may need to be retained for legitimate business, contractual, security or legal purposes. Requests may be submitted to randi@brandbyran.com. We may take reasonable steps to verify a request before acting on it.

Our website may link to or integrate with third-party websites and services. Brand by Ran is not responsible for the privacy practices, security or content of third parties. Your interaction with third-party services is governed by their respective policies.

Brand by Ran's website and services are intended for business clients and adults and are not directed toward children under 13. We do not knowingly solicit personal information from children under 13 through our website.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or applicable requirements. The Effective Date above identifies the most recent version.